Privacy Policy

The Service follows the principle of data minimization and does not request information that is not necessary for working with cryptocurrency payments.

Account Information

To create an account, you only need to provide:

• username
• password

An email address is not required for registration.

You may add an email address separately. It may be used for:

• account recovery
• sending notifications
• contacting you regarding the Service

Security Data

To protect accounts and prevent unauthorized access, the Service may process:

• IP address
• login time
• information about security-related activity
• data required for account recovery

IP addresses and login times are used only to protect the account and the Service.

You may use Tor or other network tools that affect the IP address visible to the Service. When you connect through Tor, the Service sees the IP address of the Tor exit node rather than your original IP address.

Transaction Data

When processing cryptocurrency payments, the Service may process:

• sender address
• recipient address
• transaction amount
• cryptocurrency
• blockchain network
• transaction hash
• number of confirmations
• transaction status
• time of transaction creation and processing
• other data required to process the payment

Transaction data is retained to the extent necessary to process transactions, display information about them, operate the Service, and provide user support.

Blockchain transaction addresses, hashes, and other related data may be publicly available on the relevant network and are not controlled by the Service.

Support Data

If you contact support, the Service may process:

• username
• email address, if provided
• the content of your request
• information you voluntarily include in your message
• information required to resolve your request

You should not send passwords, secret keys, seed phrases, or other confidential information to support.

The Service uses information only for purposes related to its operation, including:

• creating and maintaining accounts
• providing access to the Service
• restoring account access
• sending necessary notifications
• processing cryptocurrency payments
• displaying transaction statuses and information
• protecting accounts and infrastructure
• preventing unauthorized access and abuse
• handling support requests
• enforcing these Terms of Service

The Service does not use information for advertising profiling, behavioral tracking, or personalized advertising.

An email address is not required to create an account.

If you provide an email address, it may be used to restore access, send notifications, and contact you regarding the Service.

The Service uses an email provider to deliver messages. The email provider receives your email address and the information necessary to deliver the relevant message.

The Service uses cookies only for authentication and maintaining your secure session.

The Service does not use:

• advertising cookies
• third-party tracking cookies
• cookies for behavioral analytics
• cookies for creating advertising profiles

The Service website does not use analytics services, advertising tools, or third-party tracking systems.

The Service does not sell or share User data for advertising or commercial purposes unrelated to the operation of the Service.

Information is used only to operate the Service, process payments, maintain security, provide support, and send necessary notifications.

The Service may share a limited amount of information with providers required to operate specific Service features. For example, an email provider may receive an email address and the information necessary to deliver a relevant message.

The Service website does not use analytics services, advertising tools, or third-party tracking systems.

To process cryptocurrency payments, the Service interacts with the relevant blockchain networks and infrastructure required to work with them.

Data required to conduct a transaction may be transmitted to a blockchain network. Once published on a blockchain, this data may become publicly available.

The public availability, content, and accessibility of data stored on a blockchain network are not controlled by the Service.

Blockchain transactions generally cannot be modified or deleted after they have been published on the network.

The Service retains information only for as long as necessary for:

• operating accounts and the Service
• processing payments
• displaying transaction information
• maintaining security
• restoring account access
• providing support

Security data, including IP addresses and login times, is retained for the period necessary to protect accounts and the Service.

Transaction data is retained to the extent necessary to process transactions, display information about them, operate the Service, and provide User support.

The retention period may depend on the type of information and the purpose for which it is processed.

Public data that has already been published on a blockchain network cannot be deleted or modified by the Service.

The Service takes reasonable measures to protect information against unauthorized access, alteration, disclosure, and destruction.

Users are also responsible for the security of their accounts. To protect access, Users are advised to:

• use a unique password
• not share their password with third parties
• not reuse the same password across multiple services
• not publish API keys or other secret information
• promptly report suspected unauthorized access

No method of transmitting or storing information can guarantee absolute security. Users are advised not to keep funds in the Internal balance that are not required for their current operations and to withdraw available funds to an external cryptocurrency wallet in a timely manner.

Users may change their password in the account settings or by another method available through the Service.

Users are responsible for keeping the information used to access their accounts accurate and secure.

If a User has provided an email address, they should keep it up to date, as it may be used for account recovery and notifications.

Users may contact support regarding access to their information, correction of inaccurate information, or the processing of their information.

Account deletion is not available.

The Service may update this Privacy Policy when its data processing practices or operation change.

The current version of this Privacy Policy is published through the Service and includes the date of the latest update.

Continued use of the Service after an updated version is published means that the User has reviewed the changes.

For questions regarding the use of the Service, data processing, accounts, payments, and other available features, Users may contact support through the contact channels provided in the Service.